Privacy Policy

How we protect and handle your personal information at Mattress & Beddings

Who we are

We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

Information We Collect

Personal Information You Provide

When you make a purchase or register on our site, we collect contact information including name, email address, phone number. We collect shipping information such as delivery address, city, postal code. Payment information includes billing address and payment method details which are processed securely through payment gateways. Account information includes username and encrypted password. We also collect communication correspondence when you contact us.

Automatically Collected Information

When you browse our website, we automatically collect device information like IP address, browser type, operating system. Usage data includes pages visited, time spent, click patterns. Location data provides general location at city/country level for analytics. Cookies data is collected as explained in our Cookies section.

How We Use Your Information

We use your information for order processing to fulfill your mattress purchases. For delivery services to arrange delivery and installation of your mattress. Customer support to respond to your inquiries and provide assistance. Account management to manage your account and preferences.
With your consent, we use information for marketing communications to send promotional offers. For website improvement to analyze and improve our website and services. Security purposes to protect against fraud and unauthorized access. Legal compliance to comply with applicable laws and regulations.

Cookies Policy

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

Essential cookies are necessary for website functionality. Preference cookies remember your settings and preferences. Analytics cookies help us understand how visitors use our site. Marketing cookies track effectiveness of our marketing campaigns.

Cookie Management

You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality.

Third-Party Services

We use trusted third-party services that may collect information. Payment processors provide secure payment gateways for transactions. Shipping partners handle delivery companies for mattress transportation. Analytics tools like Google Analytics provide website insights. Marketing platforms offer email marketing services with consent. Hosting services provide secure web hosting providers.
Note: These third parties have their own privacy policies. We only share necessary information and ensure they maintain adequate security standards.

Data Security

We implement robust security measures to protect your data. SSL encryption ensures all data transmitted is encrypted using SSL technology. Secure servers store your data safely. Access controls limit access to personal information. Regular updates keep security systems current. Employee training ensures staff are trained in data protection.
While we implement strong security measures, no online transmission is 100% secure. We cannot guarantee absolute security but we take all reasonable precautions.

Data Retention

We retain your personal information only as long as necessary. Order information is kept for 7 years for tax and legal purposes. Account information is retained as long as your account is active. Marketing data is kept until you unsubscribe or request deletion. Support communications are retained for 3 years for service improvement. Analytics data is kept for 26 months for website improvement.

Your Rights

You have rights regarding your personal data. Right to access allows you to request a copy of your personal data. Right to correction lets you request correction of inaccurate data. Right to deletion permits you to request deletion of your personal data. Right to restriction allows you to request restriction of processing. Right to object lets you object to processing of your data. Right to portability permits you to request transfer of your data. You can also opt-out of marketing communications.
To exercise these rights, contact us at [email protected]

Children's Privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this privacy policy periodically. The updated version will be posted on this page with the effective date. We encourage you to review this policy regularly.

Privacy Questions?

If you have any questions about our Privacy Policy or how we handle your personal data, please contact us:

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